Find answers to frequently asked questions about our services and solutions
CIMA is a comprehensive personal safety and community security application. It offers a suite of features including real-time crime alerts, emergency assistance tools, vehicle tracking, and an anonymous social platform to help you stay safe and connected.
The Digital Bodyguard is your personal emergency contact system. You can pre-select trusted friends and family members. In an emergency, a single tap sends them an urgent alert with your live location, allowing them to track your whereabouts and send help.
Car Tracking allows you to register your vehicle securely in the app. If your car is ever stolen, you can use this feature to instantly report it, which leverages the CIMA community network to help track its location in real-time, providing crucial information to law enforcement.
These features are part of CIMA's Emergency Services Finder. By tapping on the respective buttons, the app uses your location to instantly show you the nearest police stations or ambulance services on a map, providing contact information and directions for immediate assistance.
Flick is the social and entertainment hub of the CIMA app. It is a content platform where users can watch, learn, and earn. It is not anonymous. Users can follow friends and creators, share content, and for verified accounts, monetize their videos based on views and engagement.
Subrosa is the anonymous social hub of the CIMA app, accessed via the home tab. It allows users to post and interact with their community without revealing their identity. You can select specific categories like "Traffic," "Local News," or "Crime Watch" to customize your feed and stay informed anonymously.
The "Crime Watch" dashboard provides a live map of your area with real-time incident reports. You can tap on icons for details and even set up push notifications to receive instant alerts about new incidents, helping you stay aware of your surroundings.
CIMA is committed to user privacy and security. Features like Subrosa are designed to be 100% anonymous, and all location sharing and personal data are secured to ensure your information is protected. We encourage you to review the app's privacy policy for full details.
Once you have a verified account on the CIMA app, you can become eligible for monetization. You earn rewards based on the views and engagement your content receives on the "Flick" platform. The more people watch, share, and interact with your videos, the more you can earn.
To get your account verified, you must meet certain criteria, which typically include completing your profile, reaching a minimum number of followers or views, and adhering to CIMA's content guidelines. You can submit a verification request through the app's settings, and our team will review your account for approval.
Flick is an "all-in-one entertainment and info hub." We encourage a wide range of content, including educational videos, news highlights, health tips, and inspiring stories. All content must adhere to our community guidelines, and any material that promotes violence, hate speech, or illegal activities is strictly prohibited.
Yes. The Subrosa feature is designed with complete anonymity in mind. Your user identity is never tied to the posts you create or the comments you leave on this platform. The feature allows you to communicate freely with your community without any fear of exposure.
CIMA operates on a hybrid model. The app's core security features including "Emergency services finders" are free, although some other features such as the Digital Bodyguard and circle tracking run by subscriptions, other than that 90% of CIMA app are free for all users. The monetization on "Flick" for content creators is part of a revenue-sharing model, while additional or premium services may be offered in the future to enhance user experience.
The core functionality of CIMA is designed to work globally, but features like "Crime Watch" and the "Emergency Services Finder" may be more accurate and have a larger user base in areas with a higher density of CIMA users and integrated data sources. The app's effectiveness is directly related to the local community's participation.
Within both the "Flick" and "Subrosa" sections, you can easily report content or user profiles that violate our community guidelines. Simply tap on the report option associated with the post or profile, and our moderation team will review it.
Yes, the CIMA app is free to download on both the Google Play Store and the Apple App Store. The core safety and community features are available for all users at no cost.
The CIMA app is compatible with most modern smartphones. It requires a device running Android version 8.0 or higher, or iOS version 13.0 or higher. You will also need a stable internet connection (Wi-Fi or cellular data) to use most of the app's features.
You can download the CIMA app directly from your device's app store.
For Android devices: Search for "CIMA" on the Google Play Store.
For iOS devices: Search for "CIMA" on the Apple App Store.
If you encounter any issues, you can visit the support section on our website on the app and open a ticket. Our train CX team will response and resolve the issue.
The CIMA app is designed to be as energy-efficient as possible. Features like real-time location tracking or continuous feed refreshing on "Flick" and "Subrosa" will use some battery, but we have optimized these functions to minimize power consumption. We recommend using low-power mode on your phone if you are concerned about battery life.
The CIMA app will automatically update on your device if you have automatic app updates enabled in your phone's settings. If not, you can manually update the app by visiting its page in the Google Play Store or Apple App Store and tapping the "Update" button.
A stable internet connection is required for most of the CIMA app's features, including live location tracking, real-time crime updates, and accessing the "Flick" and "Subrosa" feeds. Some basic functions, like accessing saved emergency contacts, may still be available offline, but for safety, an internet connection is highly recommended.
