CIMA PRIVACY POLICY

I. INFORMATION WE COLLECT

The information CIMA collects depends on what CIMA security features and services you use and how you use them. CIMA is a comprehensive security app that provides end users with security tools including Digital Bodyguard, real-time tracking, SOS Alerts, Crime Alerts, News Updates, Car Tracking, and emergency assistance.

A. Information You Give Us Directly

When you create or modify a CIMA account, update your preferences, contact us (including by social media or via our support channels), participate in surveys, or otherwise interact with CIMA's Products and Services, we may collect a variety of information, including:

• Account Information: Your username, email address, real name, mobile phone number, password, and profile photo if you choose to provide one. We also collect information about when you created your account and your security preferences.
• Emergency Contact Information: When you set up emergency contacts for SOS Alerts and emergency assistance features, we collect the names, phone numbers, and email addresses of your designated emergency contacts.
• Identity Verification: For certain security features like Digital Bodyguard and enhanced emergency services, we may collect biometric data (fingerprint or facial recognition data) to verify your identity and ensure secure access to your account.
• Vehicle Information: For our Car Tracking feature, you may provide vehicle details such as make, model, year, license plate number, and VIN for accurate tracking and identification.
• Emergency Information: You may choose to provide medical information, emergency medical conditions, allergies, medications, emergency contact preferences, and other health-related information that could be critical during emergency situations.
• Feedback and Support Interactions: We collect information when you provide CIMA with feedback, report security incidents, request support, or otherwise interact with us through our customer service channels.
• Survey and Research Data: Information you provide in response to surveys about security concerns, app usage, or our products and services.

B. Information We Collect Automatically When You Use Our Security Services

We and our service providers automatically collect information when you use our security features and services, including:

• Device Information: Information about your mobile device including device identifiers, operating system, device make/model, hardware specifications, IP address, mobile network information, Wi-Fi connection details, battery status, and unique advertising identifiers.
• Location Information: With your explicit consent, we collect precise geolocation data (GPS coordinates, latitude/longitude) for real-time tracking, emergency response, Crime Alerts in your area, and car tracking features. We also collect coarse location data derived from IP address, Wi-Fi networks, and cellular towers.
• Activity Recognition Data: Information about your movement patterns and activities (walking, running, driving, stationary) collected through your device's accelerometer, gyroscope, and other sensors to enhance our Digital Bodyguard and emergency detection features.
• Audio Data: When you use SOS Alert features or emergency calling, we may record audio to assist emergency responders. This data is only collected during active emergency situations with your consent.
• Camera and Media Access: With your permission, we may access your device's camera to capture photos or videos for security reports, incident documentation, or emergency assistance. We may also access your media library to allow you to attach evidence to security reports.
• Contact Information: With your permission, we may access your device's contact list to help you quickly add emergency contacts or share security alerts with trusted individuals.
• App Usage Information: Information about how you interact with our app, including features used, time spent in the app, settings configured, security alerts viewed, and user interface interactions.

C. Information from External Sources

We may receive information about you from external sources to enhance our security services:

• Crime Database Information: We integrate with public safety databases and crime reporting systems to provide accurate Crime Alerts and security updates in your area.
• Emergency Services Integration: We may receive information from emergency service providers, law enforcement agencies, and first responders when you use our emergency features.
• News and Alert Services: We aggregate information from news sources, government agencies, and safety organizations to provide timely security updates and alerts.
• Social Media Integration: If you choose to connect your social media accounts, we may receive basic profile information to enhance your CIMA experience.

D. Information We Derive and Analyze

We may analyze and derive insights from the information we collect to improve our security services:

• Security Risk Assessment: We analyze location patterns, activity data, and local crime information to assess potential security risks and provide personalized safety recommendations.
• Emergency Response Optimization: We use location and activity data to optimize emergency response times and improve the effectiveness of our security features.
• Predictive Safety Analytics: We may use aggregated and anonymized data to identify safety trends and predict potential security threats in specific areas.

II. HOW WE USE YOUR INFORMATION

We use your information to provide, maintain, and improve our security products and services, enhance your safety, and deliver effective emergency assistance.

A. To Provide CIMA Security Services

We use your information to:

• Digital Bodyguard: Monitor your location and activities to detect potential security threats and provide real-time safety alerts.
• Real-time Tracking: Provide location tracking services for personal safety and help locate you during emergencies.
• SOS Alerts: Enable emergency alert functionality that notifies your emergency contacts and local authorities when you're in danger.
• Crime Alerts: Deliver timely notifications about criminal activities, safety hazards, and security incidents in your area.
• Car Tracking: Monitor your vehicle's location and security to prevent theft and assist in recovery if stolen.
• Emergency Assistance: Coordinate with emergency services and provide critical information to first responders.
• News Updates: Deliver relevant security and safety news based on your location and interests.
• Account Management: Create and maintain your account, authenticate your identity, and manage your security preferences.
• Customer Support: Provide technical support, respond to your inquiries, and resolve security-related issues.

B. Security and Safety Enhancement

We use your information to:

• Analyze security threats and improve our threat detection algorithms
• Enhance the accuracy and speed of emergency response
• Prevent fraudulent use of our services
• Protect against cyber security threats and unauthorized access
• Comply with legal obligations and assist law enforcement when required

C. Service Improvement and Development

We use aggregated and anonymized information to:

• Research and develop new security features
• Improve existing safety algorithms and response systems
• Analyze user engagement to enhance user experience
• Conduct safety research and trend analysis
• Optimize app performance and reliability

III. INFORMATION WE SHARE

We may share your information in specific circumstances to ensure your safety and provide effective security services.

A. Emergency Contacts and Trusted Individuals

When you use our emergency features, we may share the following information with your designated emergency contacts:

• Your current location and movement history
• Emergency alert details and timestamp
• Your safety status and any distress signals
• Relevant photos, videos, or audio recordings from emergency situations

B. Emergency Services and Law Enforcement

During emergency situations, we may share information with:

• Emergency Responders: Location data, emergency contact information, medical details, and any available evidence to assist in emergency response
• Law Enforcement: Information necessary for criminal investigations, missing person cases, or when required by law
• Medical Personnel: Health information and emergency medical data you've provided to assist in medical emergencies

C. Service Providers and Security Partners

We work with trusted service providers who help us deliver our security services:

• Cloud Storage Providers: To securely store and process your data
• Security Analytics Partners: To enhance our threat detection capabilities
• Emergency Response Networks: To coordinate with professional emergency services
• Crime Database Providers: To access up-to-date crime and safety information

D. Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate and prevent illegal activities or security threats
• Enforce our Terms of Service and this Privacy Policy

IV. DATA SECURITY AND PROTECTION

A. Security Measures

We implement robust security measures to protect your information:

• Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols
• Biometric Security: Access to sensitive features requires biometric authentication (fingerprint or facial recognition)
• Secure Servers: Our servers are protected by multiple layers of security including firewalls, intrusion detection, and access controls
• Regular Security Audits: We conduct regular security assessments and penetration testing
• Staff Training: Our team receives regular security training and follows strict data handling protocols

B. Data Retention

We retain your information for different periods based on the type of data and its purpose:

• Account Information: Retained for as long as your account is active, plus 12 months after account deletion
• Location Data: Real-time location data is retained for 90 days; historical patterns for security analysis are retained for 12 months
• Emergency Records: Emergency incident data is retained for 7 years to assist with investigations and legal requirements
• Audio Recordings: Emergency audio recordings are retained for 30 days unless needed for ongoing investigations
• Crime Alert Data: Anonymized crime and safety data may be retained indefinitely for research and analysis

V. YOUR PRIVACY RIGHTS AND CHOICES

A. Account Management

You can access and modify your information through the CIMA app:

• Update your profile information and emergency contacts
• Modify your location sharing and tracking preferences
• Adjust notification settings for alerts and updates
• Configure security and privacy settings
• View your data usage and activity history

B. Permission Controls

You can control app permissions through your device settings:

• Location Access: Enable or disable location services for CIMA
• Camera Access: Control when CIMA can access your camera
• Microphone Access: Manage audio recording permissions
• Contact Access: Choose whether to allow access to your contact list
• Biometric Access: Enable or disable fingerprint and facial recognition

C. Data Requests

You have the right to:

• Access Your Data: Request a copy of all information we have about you
• Correct Your Data: Request corrections to inaccurate or incomplete information
• Delete Your Data: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Request your data in a machine-readable format
• Opt-Out: Withdraw consent for certain data processing activities

To exercise these rights, contact us at support@cimatechinfo.com with your request and proof of identity.

VI. CHILDREN'S PRIVACY

CIMA is designed for users 18 years and older. We do not knowingly collect personal information from children under 18 without verifiable parental consent. If we discover that we have collected information from a child under 18 without proper consent, we will delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@cimatechinfo.com.

VII. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own, including Nigeria and other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

VIII. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy in the CIMA app
• Sending you an email notification if we have your email address
• Displaying a prominent notice in the app

Your continued use of CIMA after any changes indicates your acceptance of the updated Privacy Policy.

IX. CONTACT US

X. SPECIFIC DATA TYPES AND PERMISSIONS

A. Data Types We Collect

The following table outlines the specific types of data we collect and whether they are linked to your identity:

Data Type	Linked to User	Purpose
Name	Yes	Account identification and emergency contacts
Phone Number	Yes	Account verification and emergency communication
Email	Yes	Account management and notifications
Precise Location	No	Real-time tracking and emergency response
Coarse Location	No	General area alerts and services
Audio Data	No	Emergency recordings and voice commands
Photos & Videos	No	Evidence collection and incident reporting
Contacts	No	Emergency contact setup
Activity Recognition	No	Movement analysis and emergency detection

B. App Permissions Required

CIMA requires the following permissions to function properly:

• BIOMETRIC: For secure app access and identity verification
• INTERNET: For data synchronization and emergency communications
• CAMERA: For capturing security evidence and incident documentation
• ACCESS_FINE_LOCATION: For precise location tracking and emergency response
• ACCESS_COARSE_LOCATION: For general area monitoring and regional alerts
• LOCATION_ALWAYS: For continuous background location monitoring
• VIBRATE: For emergency alert notifications
• RECORD_AUDIO: For emergency voice recordings and SOS alerts
• MODIFY_AUDIO_SETTINGS: For emergency audio optimization
• FOREGROUND_SERVICE: For continuous security monitoring
• FOREGROUND_SERVICE_LOCATION: For persistent location services
• RECEIVE_BOOT_COMPLETED: For automatic app restart after device reboot
• SCHEDULE_EXACT_ALARM: For timed security checks and alerts
• READ_EXTERNAL_STORAGE: For accessing saved photos and documents
• WRITE_EXTERNAL_STORAGE: For saving security evidence and reports
• WAKE_LOCK: For keeping security features active
• REQUEST_IGNORE_BATTERY_OPTIMIZATIONS: For uninterrupted background monitoring
• ACCESS_BACKGROUND_LOCATION: For location tracking when app is not active
• READ_CONTACTS: For emergency contact setup and management
• READ_MEDIA_IMAGES: For accessing photos for evidence attachment
• READ_MEDIA_VIDEO: For accessing videos for evidence attachment
• READ_MEDIA_AUDIO: For accessing audio files for evidence
• READ_MEDIA_VISUAL_USER_SELECTED: For user-selected media access
• ACTIVITY_RECOGNITION: For detecting movement patterns and potential emergencies

This Privacy Policy is effective as of February. 19, 2024, and was last updated on July 19, 2025.